Shipping Policy

At Gghritam, we are committed to delivering our premium A2 Gir Cow Ghee safely, securely, and on time. Please read our shipping policy below for complete information regarding order processing, shipping timelines, and delivery procedures.

Shipping Coverage

We currently deliver across India and strive to ensure every order reaches our customers in excellent condition.

Shipping Charges

Free Shipping: We offer free shipping on all prepaid orders across India.
Cash on Delivery (COD): A nominal shipping and handling fee may apply to COD orders. The applicable charges will be displayed at checkout before placing your order.

Order Processing

Orders are typically processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During festivals, promotional sales, or periods of high order volume, processing times may be slightly longer.

Delivery Timeline

Standard delivery usually takes 3–7 business days, depending on your location.
Deliveries to remote or non-serviceable areas may require additional transit time.
Delivery timelines are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Courier Partners

To ensure safe and reliable delivery, we ship through trusted logistics partners such as:

Delhivery
Blue Dart
DTDC
Xpressbees

We may also use other reputed courier partners to provide the best possible delivery experience.

Order Tracking

Once your order has been dispatched, you will receive tracking details via Email, SMS, or WhatsApp (where applicable). You can use the tracking information to monitor the status of your shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts before returning the shipment.

If delivery cannot be completed due to:

Incorrect or incomplete shipping address
Recipient unavailable
Refusal to accept the order

additional shipping charges may apply for re-dispatching the order.

Address Accuracy

Customers are responsible for providing accurate shipping details while placing an order.

Gghritam shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Damaged or Tampered Packages

If your package appears damaged, leaking, tampered with, or opened at the time of delivery, please:

Refuse to accept the package whenever possible.
Take clear photographs of the package.
Contact our customer support immediately with your Order ID and photos.

Our team will investigate the issue and provide a suitable resolution as quickly as possible.

Contact Us

For any shipping-related questions or assistance, please contact us:

Gghritam

Email: info@gghritam.com

Phone: +91 90999 09453